1. General Terms
ng888 is an online betting and casino platform operated for users in Bangladesh. These terms ("Terms") apply to the use of the ng888 website and all associated services. "We", "our" or "platform" refers to ng888, and "you" or "user" refers to any registered or unregistered visitor to the site.
By creating an account on ng888, logging in, or using the service in any way, you confirm that you have fully read, understood and accepted these terms. These terms are governed in accordance with the applicable laws of Bangladesh.
ng888 reserves the right to amend these terms at any time without prior notice. Updated terms will take effect as soon as they are published on the website. Your continued use of the platform will be considered acceptance of the revised terms.
2. Account Registration and Eligibility
To open an account on ng888, the following conditions must be met:
- You must be 21 years of age or older.
- All information provided at the time of registration must be truthful, accurate and complete.
- Each person may operate only one account. Creating multiple accounts is strictly prohibited.
- ng888 may request your identity document or other supporting documents for account verification.
- ng888 reserves the right to close an account if the information provided is found to be false or misleading.
2.1 Account Verification
ng888 may verify a user's identity at any time. A national identity card, passport or other government-issued document may be required for identity verification. Withdrawals may be temporarily suspended until verification is complete.
3. Age Verification and Protection of Minors
ng888 strictly enforces its age limit policy. This platform is intended only for those aged 21 and above. Protecting minors from gambling is our highest priority.
If we determine that a user is under 21 years of age, that account will be closed immediately and all related transactions may be cancelled. Parents and guardians are urged to monitor their children's internet activity.
4. Account Security and Password
You are solely responsible for maintaining the security of your account. Please keep the following in mind:
- Do not share your login credentials (username and password) with anyone.
- Always keep your password strong and unique, and change it regularly.
- If you suspect unauthorised access to your account, contact us immediately.
- You are responsible for all transactions made from your account.
- Make sure to log out of your account after using a public computer or shared device.
5. Deposit and Withdrawal Policy
5.1 Deposit Rules
The minimum deposit amount on ng888 is ৳500. We accept the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Deposited funds must be sent through a valid payment method only.
- Deposits into the account cannot be made in a third party's name or from an unknown source.
- ng888 reserves the right to investigate any suspicious deposit and may temporarily hold the related funds if necessary.
- In cases of fraudulent transactions, the account may be suspended and the funds forfeited.
5.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. The standard withdrawal processing time is 30 minutes to 3 hours.
- Withdrawals will be made only to the payment account from which the deposit was made.
- Withdrawals may be suspended if identity verification has not been completed.
- Withdrawal is not possible if the wagering requirements on a bonus have not been met.
- ng888 reserves the right to request additional withdrawal verification.
- Processing times may be slightly longer during peak periods or festive seasons.
6. Bonus and Promotion Terms
ng888 offers various bonuses and promotions for its users. The following general conditions apply to all bonuses:
6.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to ৳8,000. To receive this bonus:
- A minimum deposit of ৳500 is required.
- The combined bonus and deposited amount must complete a 20x wagering requirement.
- Bonus funds cannot be withdrawn before the wagering requirement is completed.
- The welcome bonus cannot be claimed more than once from the same person, device or IP address.
6.2 VIP and Cashback Program
ng888 has three VIP tiers. Users can advance to higher tiers through regular play:
- Bronze: Weekly cashback of up to 0.5%.
- Silver: Weekly cashback of up to 1.0%.
- Gold: Weekly cashback of up to 1.5%.
VIP tier is determined based on a user's overall activity and consistency on the platform. ng888 may change the terms of the VIP program at any time.
6.3 General Bonus Rules
- Bonuses are provided for recreational play only.
- Bonus funds cannot be transferred directly to another account.
- Multiple bonuses may not apply at the same time.
- The terms of any bonus offer may be published separately, in which case those specific terms will apply.
- ng888 reserves the right to cancel or modify any bonus at its discretion.
7. Betting and Gaming Rules
ng888 offers sports betting on cricket, football, table tennis and other sports, as well as live casino and slots games. The following rules apply to all gaming activities:
- Once all bets are finalised, they cannot be changed.
- Odds or results displayed incorrectly due to a technical error may be considered void.
- ng888's records will be considered final for determining the outcome of any game.
- In the event of a dispute over any bet or game result, ng888's decision is final.
- The rules for any game may be published separately, in which case those specific rules will apply.
7.1 Fair Play Policy
ng888 is committed to ensuring fair and equal opportunities for all users. Our games are powered by third-party tested software that ensures impartiality. We do not tolerate any form of manipulation or fraudulent gaming.
8. Prohibited Activities
The following activities are strictly prohibited on ng888 and will result in immediate account closure:
- Money laundering or transactions involving illegal funds.
- Operating multiple accounts for the purpose of abusing bonuses.
- Using another person's account or transferring an account.
- Attempting to gain an advantage using software or algorithms.
- Exploiting any vulnerability or technical flaw in the platform to gain an unfair advantage.
- Threatening, harassing or disrespecting ng888 staff.
- Creating or operating an account using false information.
- Any form of fraudulent activity.
For any of the above violations, ng888 may close the account, forfeit the balance and take legal action if necessary.
9. Responsible Gaming
ng888 places the utmost importance on responsible gaming. Gambling is for entertainment — never treat it as a source of income or a way to recover lost money.
To help keep your gaming experience safe, we provide the following tools:
- Deposit Limits: You can set a daily, weekly or monthly deposit limit.
- Self-Exclusion: You can temporarily or permanently exclude yourself from the platform.
- Session Limits: You can set a time limit for each gaming session.
- Reality Check: You will receive reminders about your gaming time at set intervals.
If you are experiencing gambling-related problems, please contact us through our 24/7 live chat support. For more information, please read our Responsible Gaming page.
10. Privacy and Data Protection
The protection of your personal information is very important to us. How ng888 collects, stores and uses your information is described in detail in our Privacy Policy.
In brief, we use your information for the following purposes:
- Account management and verification.
- Transaction processing and security assurance.
- Providing relevant offers and updates (with your consent).
- Fulfilling legal obligations and preventing fraud.
We never sell your personal information to third parties.
11. Service Changes and Interruptions
ng888 reserves the right to change, suspend or discontinue any part of the service at any time without prior notice. Service interruptions may occur in the following situations:
- Technical maintenance and upgrades.
- Natural disasters or other unforeseen circumstances.
- Regulatory or legal requirements.
- Cyber attacks or security threats.
ng888 is not liable for any loss caused by a service interruption. We will make every reasonable effort to minimise downtime and notify users in advance.
12. Limitation of Liability
To the maximum extent permitted by law, ng888 is not liable for:
- Any direct or indirect loss arising from use of the service.
- Disruption to games or betting due to internet connectivity or device issues.
- Problems caused by third-party software or services.
- Loss resulting from a user's negligence or intentional error.
In any circumstance, ng888's liability is limited to a maximum of the amount the user has deposited on the platform in the preceding 30 days.
13. Changes to Terms
ng888 reserves the right to amend or update these terms at any time. Updated terms will take effect as soon as they are published on the website. For significant changes, we will endeavour to notify registered users by email.
Continuing to use the platform after the updated terms have been published will be considered as your automatic consent to the new terms. We recommend that you check this page regularly.
14. Contact & Dispute Resolution
If you have any questions or complaints about these terms or any ng888 service, please contact us:
- Email: [email protected]
- Live Chat: 24/7 live chat support in Bengali
For any dispute, first try to resolve it directly with our support team. We will try to respond within 48 hours. In resolving disputes, ng888's final decision will be considered binding.